FAQ

FAQs

At what time is the room available upon arrival?

Your room is available from 2 pm on the day of arrival.

When is breakfast being served?

Our rich breakfast buffet can be enjoyed from 07.00 – 10.00 am. We kindly ask for your understanding that no exception can be made to late risers.

Where can I park my car?

Our hotel has a hotel car park at no charge, in the next side street, 1 minute walking distance. Due to the limited number of parking spaces we kindly ask for your understanding that we cannot make any reservations. In addition, public parking garages and public parking spaces are available around the hotel. How to find our car park.

Are Dogs allowed?

Dogs are welcome. We charge a an extra rate of € 7.00 per day.

Can I store my bike safely?

Of course we have a locked bike-room. Your room key gives you to access at any time.

Does the hotel have wifi and what does it cost to surf?

Throughout the hotel you have access to our free wifi.

Are the rooms air-conditioned?

All rooms are equipped with air conditioning.

Keys

Your room key also opens the front door and the bike room. As long as you are our guest please take the key with you. Keys that are not being returned at check-out will be charged (appr. € 75.00).

When is the reception occupied?

Our reception is occupied from 6.30 until 22.00. In urgent cases please dial 84.

What forms of payment methods are accepted?

Beside cash and debit cards we also accept Mastercard/Eurocard, Visa, American Express and Diners Club.

Can I wash my clothes somewhere?

A coin operated washing machine and dryer are available for a small fee in a side building at our hotel car park. Coins are available at the reception.

What time is check-out time?

The check-out time is 11.00 am.